FAQ's

When is a good time to start looking for my dress?!

We recommend shopping for your wedding dress soon after you choose your wedding date and venue. Most gowns take between four to six months to arrive from the date you order the dress, so to give yourself a stress-free, fun and relaxing experience! It's great to start shopping between nine months and a year before your wedding so you can enjoy every moment of this experience.

However please dont panic If you have less than six months before your big day, we still have lots of options that can be ready in time for your wedding. Rush fees and availability depend on the designer. We also have a frequently-changing selection of sample gowns that can be purchased off the rack, which are great for very short time-frame brides!

Do I have to book an appointment to try on wedding dresses?

Yes we would prefer you to book your appointment where possible as this allows us to dedicate our full time and attention to you. We are open to customers being able to walk in Monday – Saturday however unfortunately if we are with a bride we will not be able to assist you due to us giving our undivided attention to our appointment.
First trial appointments last approximately 90 minutes so we have enough time to get to know you and make this the fun, relaxing and enjoyable experience you deserve. Re-trial appointments last 1 hour minutes. Veil & Accessories appointments last 1 hour. Fittings with our seamstress team are arranged independently t the b.

What sizes are your sample dresses?

Our samples range from size UK 8 - 16 with most of our dresses in a UK14. We have spent many hour practicing and perfecting the art of pinning so we can ensure to make the dress look great when on you even when it doesn't quite fit just yet! Once you have found your dream dress we will take your measurements and order in the best size for you. All of our designers offer their dresses in sizes from 4 - 32 so no matter what your size we can order your dress in your perfect size.

How many guests can I bring with me?!

We offer private appointments in our boutique with seating for up to 4 family members or friends whose opinions you value most. Wedding dress shopping is SO fun, but it can get overwhelming and stressful when a bride is considering the opinions of many people. After all, it's your wedding dress - and it's your feelings and preferences that are most important! Once you have chosen your dress you are more than welcome to book a date to bring more of your chosen party along to view you in the dress before the big day if you wish to do so.

What will my appointment be like?

We offer a fun and relaxing experience at The White Boutique. Appointments last 90 minutes. We will firstly welcome you with refreshments and spend a short amount of time at the start getting to know you and hearing ALL about your wedding! If you have already have some ideas about your dream dress, feel free to bring along pictures, Pinterest ideas, magazine cut outs; we can work with anything! And if you’re coming in blind and have no idea what you want yet we can work with that too. Our experienced team will make the search as fun and easy as possible; we LOVE finding you exactly what you’re looking for, even if you don’t know what that is yet. Be ready to leave with your dream gown!

What do I need to wear (underwear wise) for my appointment?

When talking about pants we are all about the comfort here at The White Boutique! Ideally nude and seamless (often the more unattractive the more supportive is the case with these beauties!) is best but we can work with whatever you have on and depending on your dress choice we can offer advice for the best underwear to go with your perfect dress on the day itself! Our best advice is to just come in what makes you feel the most comfortable and we will work with that. We provide you with shoes however if you have already bought your dream wedding shoes please bring them along as we absolutely love a good pair of heels!

How many dresses will I get to try on

We advise you to pick around 5 dresses at the start of your appointment and then once we have a better understanding of what you are loving and not loving we will select some gowns that we think will be good for you too. There are no real rules on numbers, we just keep going until we find your perfect one!

What prices are the dresses?

We have a number of wonderful designers in the boutique with collections starting from £700 up to £2500. We are totally transparent about pricing with all dresses having their individual prices on them so you can choose dresses as per your budget too if you wish.

How Do I pay for my dress

If you find your perfect wedding dress with us we require a 50% deposit at the point of ordering and then the remaining balance is not due until your dress arrives into the boutique which is around 4 - 6 months post ordering. Sample sale and Payment Plan options also available* Subject to our full Terms and Conditions.

Do you provide a fitting service

Yes we do, we have a wonderful team of seamstresses who come into the boutique to complete all our bridal alterations. This really is one of our most favourite parts of the whole dress journey! It really is when your dress becomes yours, plus the wedding countdown is really on – Such an exciting time!
Your first fitting will take place around 12 weeks prior to your big day, then your subsequent fittings will follow sometimes up to a week prior to the day. We start your fittings at this time to ensure we get a perfect fit. Alterations are chargeable and this is paid for at you first fitting.

  • Amazing service, so friendly, helpful and welcoming! I love my dress and can’t wait to see more of you guys over the coming year in the run up to me collecting my dress! Thank you for helping me find my dream dress.

    Rosanna x

  • Fantastic experience at The White Boutique. Katie was amazing and restored my faith in dress shopping! She listened to what I wanted and was more than happy for me to go back for a second try. I thoroughly enjoyed my experience and would highly recommend this beautiful boutique and Katie! Thank you so much, I can't wait for my dress to arrive now!

  • Amazing shop. I'm absolutely in love with my dress and Ema was really helpful.

  • At a time when our family was struggling between the loss of our mother and the joy of a wedding, The White Boutique was simply the most caring place to be. Thank you Ema and Katie for making my sister feel so special and a special mention on behalf my niece, Boo (11) - who said simply that Katie makes the best cup of tea ever!! I think that’s the most brilliant recommendation ever!! xxx

  • I loved every minute of buying a dress from these girls & would do it again in a heartbeat! The team gave me lots of time & patience when I couldn’t make my mind up. They were always there to offer help & advice without being pushy or rushing me when I came in to try my dress on again & again. They are so friendly & welcoming. I now just need an excuse to do it all over again!

  • It was my first time looking for a dress and my experience was amazing. Thanks to The White Boutique & Stacey for taking such good care of myself & my bridesmaids! Thank you so much.

  • These girls are amazing!! They made my experience of finding and purchasing my perfect dress so easy and they were great at suggesting different styles, particularly when it came to accessories. I would definitely recommend them to anyone looking to find their dream dress :) I cannot express enough how wonderful the staff are at this beautiful boutique! Thank you White Boutique xxxxxxx

  • Can't believe it's been a week since I said yes to the dress, don't think I've stopped thinking about it since! Ema was an absolute superstar, so helpful and understood exactly what I wanted from the get go. Even though I tried quite a few dresses, I never felt rushed or under pressure, just the special experience you hope for. I'm so glad to have found my dress here and can't wait to go back.

  • Everything about this boutique is amazing! The collection of dresses and accessories is so dreamy! The girls are some of the most wonderful people I have ever met and am a little bit gutted that it's all over. I couldn't have felt more special in my dress, I miss you guys already :) xxxx

  • From the day I first came in to your lovely store I just felt so at home, all the girls are just AMAZING! Nothing was ever too much trouble (even me having sleeves made and THEN having them removed again just days before the wedding!) You have such a warm lovely friendly team and I would recommend your store to everyone. THANK YOU

    Sophie-Mae Mitchell

  • I want to start by saying THANK YOU SO MUCH for creating the most absolutely beautiful wedding dress I have ever seen, I am blown away. Thank you all so much.

    Jordan